Appointment Bookings
Arriving for Your Appointment
​
Wear comfortable, loose clothing suitable for exercise and unrestricted movement.
​​
Please bring any recent medical reports or scans regarding the health concerns that you are seeking treatment for.
​​
Clients experiencing acute flu or cold symptoms are asked to cancel and rebook their appointment.
Clients are encouraged to wear a mask if they have had exposure to those with acute illness, are recovering from an illness themselves, or as a preventive health precaution.
​
​​​
​​
New Clients
​
Online booking for new clients is not currently available due to high demand. Please send an email with your name, phone number and treatment needs. I will reply based on priority needs when space is available.
​
Please bring any x-rays, scans, medication lists or other relevant information to the treatment.
​
​
​
Returning Clients
​
Please use your existing link to book online. If you have misplaced your link, you can email, call or book in person.
If you are not finding a time that works, please text/email with your specific request.
​​
​​
First Nation Discount
Elder Moon offers a discount to First Nations, Métis, and Inuit clients in gratitude to the First peoples and this land that we live and work on. We are all related. Please let Barbara know if you qualify for this discount.
​​
​
Payment and Insurance Coverage
Payment can be made by cash or cheque or e-transfer.
Most healthcare insurance plans cover Manual Osteopathy and Massage Therapy. Craniosacral Therapy and my Trauma work are offered as an aspect of both Massage and Osteopathy.
​
Please contact your provider to verify your coverage and whether a referral from your physician is required.
​
​​
​
Missed or Cancelled Appointments
Elder Moon requests 24hr notice for cancellations. Appointments missed or cancelled without adequate notice will result in a charge for the full appointment fee. If you arrive more than 15 minutes late you may be charged for a missed apportionment or offered a shorter treatment time with full fee.
​​
​